FAQ

HOURS OF OPERATION --

We are open Monday through Saturday and answer all business inquiries within 24 to 48 hours excluding Sundays and holidays. 

CURRENT LEAD TIME --

Hand-stamped cuffs and necklaces :: 2-3 weeks, only including business days

Non hand-stamped items :: 1-2 weeks, only including business days 

CUSTOM ORDERS --

Absolutely any of our hand-stamped items are customizable. Every letter and symbol is stamped by hand, meaning you can share your story however you want! Please leave what you would like stamped on your items in your order notes. Feel free to contact us with any custom order ideas or questions. 

LARGE ORDERS & WHOLESALE --

If you are considering buying a large quantity (team gifts, bridesmaid gifts, gift favors, ect.) Please let us know prior to your purchase. We would love to go over larger quantity pricing and accommodate your request.

If you are a shop owner, and are interested in carrying SJC in your shop, please contact us about our wholesale process and policies. We would love to work with you on a partnership. 

HOW TO CARE FOR YOUR SJC JEWELRY --

While we hope you will love your jewelry, and will never want to take it off... Please remove your jewelry when cleaning, swimming, and taking a shower or bath. Humidity can speed up the oxidation process that can cause your jewelry to tarnish. Minimize jewelry contact to chemicals such as lotions, hairspray, perfume, and my guilty pleasure... spray tans. It is best to keep your jewelry as dry as possible. It is also recommended to take off your jewelry while sleeping. 

Due to many factors, sterling silver will tarnish over time. This is a completely natural process. To clean, use a professional polishing pad and rub lengthwise. 

Copper and Brass will both darken over time and will need to be polished. You can use a copper and brass polish or a polishing cloth/pad which can be used to polish all metals. FUN FACT :: Ketchup can also be used to polish your brass and copper jewelry. Please handle all of your SJC items with care.


Any other questions? Feel free to shoot us a message at shop.stampede@gmail.com or use the "contact" tab.